Refund & Returns Policy
At E-NutraCeuticals, we want you to feel confident shopping with us. Your satisfaction is important, and we strive to ensure every order meets your expectations.
Returns
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You may request a return within 30 days of receiving your order.
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To be eligible, items must be unopened, unused, and in original packaging.
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Proof of purchase (such as an order confirmation or receipt) is required.
Non-Returnable Items
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Opened or partially used supplements.
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Perishable goods, clearance items, or gift cards.
Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original method of payment within 5–10 business days.
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Shipping costs are non-refundable, and customers are responsible for return shipping unless the return is due to our error (wrong item, damaged on arrival, etc.).
Exchanges
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If you receive a defective or incorrect product, please contact us immediately. We will arrange for a replacement at no additional cost.
Contact Us
If you have any questions about our Refund & Returns Policy, please reach out to our customer support team at [email protected].